Remind Yourself to Roar

Courage. A feeling that inspires strength in the face of pain. An ability to stand up when it is easier to stand down. A commodity that a cowardly lion sings about before reveling in his newfound belonging. Regardless of the definition, life requires courage, and I believe that the many women and men that attended the Women’s Foodservice Forum Annual Leadership D...[Read More]
By Catherine Kaucic on March 21, 2018

Positive Intent to Return Scores Bring Optimism to Restaurant Industry

During February, Orlando had the highest net sentiment for the food and value attributes. Guests in Los Angeles were the most positive about restaurant ambiance and beverages. Meanwhile, Houston achieved the highest scores for intent to return. What do these three markets have in common? From the group of 25 largest DMAs in the country, Orlando, Los Angeles and Houston ...[Read More]

By TDn2K on March 15, 2018

A Comprehensive Guide to Restaurant Employee Benefits

Employee expenses are on the rise. Coupled with the declining sales growth across the restaurant industry, this is something many restaurant operators simply cannot afford. However, there is one thing more costly than employee expenses. People Report™ data reports that the cost of turnover is now over $2,000 for hourly employees and over $15,000 for management employ...[Read More]
By TDn2K on March 14, 2018

Leadership in the Human Economy

We live in a world of interconnection. We may live a continent away from an event, but we can pass judgment on it over social media instantly. During the 2018 Global Best Practices Conference, LRN Advisory Leader Michael Eichenwald shared how our leaders are constantly challenged to balance the needs of their organization and past practices against emerging social just...[Read More]
By Liz D'Aloia on March 9, 2018

Upward Momentum Stalls as Restaurant Sales Slide in February

  Upward Momentum Stalls as Restaurant Sales Slide in February   Restaurant same-store sales growth saw another disappointing month in February. The last two months have reversed the positive momentum we experienced in the fourth quarter of 2017 and have revived concerns that the industry may not yet be positioned for sustained growth. Same-store sales d...[Read More]
By TDn2K on March 8, 2018

Top Consumer Trends to Watch in 2018

Three years ago, the restaurant industry was in its prime. Comp sales growth was at its peak, and life seemed good for chains. Today, it’s a different story. After back-to-back quarters of negative sales growth and even worse traffic results, restaurant operators are finding themselves desperate to turn things around again. Paying attention to consumer trends is ...[Read More]
By TDn2K on March 6, 2018

3 Ways to Start Creating a Better Company Culture

Creating and embedding culture is a lot like mining for precious metals. First, you need to decide what you’re going to mine for, the best location, and the best strategy to support the mine itself. It’s the same with management: if you’re serious about changing the relationship between your employees and your management team, you must cement intentions and ex...[Read More]
By Liz D'Aloia on March 2, 2018

Top-Performing Restaurants Focus On These Guest Satisfaction Metrics [Infographic]

It generally goes without saying that restaurant customers have different expectations for food, ambiance and value when walking into a fine dining restaurant versus a fast food joint. So, which guest satisfaction metrics do the top performing brands in each dining segment focus on to rise above the rest? First, let’s take a look at what top performance in the re...[Read More]
By TDn2K on February 27, 2018

How to Develop a New Strategy for Total Rewards

Employee engagement isn’t just a number anymore. It’s a powerful metric that drives your company’s profitability, customer satisfaction, brand, and reputation.  Employees require purpose at work and support in their personal lives. Meanwhile, executives must balance this need against shareholder value and profits. It’s time for us to break away from traditi...[Read More]
By Liz D'Aloia on February 22, 2018

The Story Behind Brinker’s New Education Assistance Program [VIDEO]

Last month, Brinker International unveiled its new education assistance program, which became immediately available to all team members across the organization. The program, called “Best You EDU,” was developed in partnership with Pearson, which offers tools, products and services to companies to help provide education to their team members. “Best You EDU” curr...[Read More]
By TDn2K on February 19, 2018

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